SHIPPING INFORMATION
Shipping Information
✅ Free Shipment
We offer you a free shipment for all orders within Australia.
Delivery times may vary depending on the region
✅ Same Day Dispatch
If the order is placed before 1.00pm (AEST) will be dispatched
on the same day
✅ Track My Order
Once the order has been processed and dispatched,
we will provide you the tracking information by email
✅ Free Pickup in Sydney
You’re also welcome to pick up your order directly from
our warehouse if you prefer.
✅ Delivery Times
Indicated delivery time are informed by courier services.
The delivery time may be effected by accidents, road condition
& congestion and etc.
How can I track my order?
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Tracking details will be emailed once your order has been dispatched.
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Please allow 24–48 hours for tracking updates to appear.
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If your tracking is not working after 48 hours, or your order has not arrived within the estimated timeframe, please contact us.
Shipping Confirmation?
You will receive a shipping confirmation email once your order has been packed and dispatched.
Processing Time:
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Most orders are processed within 1 business day. Orders placed on Fridays may be processed on the next business day.
Backorders / Pre-Orders:
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Shipping confirmation will be sent once the item is back in stock and ready for dispatch.
Haven’t received your shipping confirmation?
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Please check your spam or junk folder.
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Your email address may have been entered incorrectly.
If you still have not received your confirmation, please contact us.
The order has not arrived yet?
We are sorry your order has not arrived yet.
Please check the following before contacting us:
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Check your tracking information.
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Contact your local post office.
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Check with nearby neighbours in case the parcel was delivered incorrectly.
Please note that delivery times may occasionally be delayed.
If you still cannot locate your order, please contact our support team and we will assist you.